Terms and Conditions:

Trading conditions

All courses and products in this shop originate from Sing Alive by Henriette Engelhart, CVR no. 34573948, c/o Henriette Engelhart, Smallesund 111, 3700 Rønne.

Contact us by email: henriette@sing-alive.dk or by telephone 28127787.

All products are currently sold through the website henrieteengelhart.dk and online courses are offered at Thinkific.com.

Payment takes place on both platforms via Stripe, which accepts payments with Dankort, Visa and Mastercard.

All prices are in Danish kroner (DKK). No VAT is added to singing lessons and choirs.

All online products are subject to VAT and are also offered in Euros.

Terms for Online Products: Online products are delivered immediately after payment via download link. The same link is sent digitally afterwards via e-mail. The link only works for one download. Purchases of online products, webinars and other online events at Sing Alive by Henriette Engelhart are not covered by the right of withdrawal, according to the Consumer Contracts Act, more specifically the "Act on certain consumer contracts § 17 subsection 2, cf. section 9 subsection 2 no. 2a.”

All rights to courses (online or live), lectures and online products, texts and images belong to Sing Alive by Henriette Engelhart.

All online products are personal and may therefore not be sold, lent, given away or otherwise redistributed, nor may they be used in whole or in part for educational purposes.

Digital courses are delivered immediately after purchase via email or with a password to a closed forum. We use Thinkific.com. The digital product is sent to the e-mail that the buyer has entered in the order field. E-mail address and other customer information can always be changed by "your profile" itself when you are logged into Thinkific. Upon purchase, one license is obtained per purchased product.

Events with physical presence: Courses, choirs and events that have been agreed in writing with Sing Alive by Henriette Engelhart take place at the specified times and, just like in DMF's standard contract, cannot be cancelled.

In the event of changes to events organized by Sing Alive by Henriette Engelhart, the buyer becomes informed at least 24 hours in advance.

If courses, choirs or events should be canceled by Sing Alive by Henriette Engelhart, they will be replaced at another time.

If this is not possible, the buyer gets the full amount paid back.

If a day on the course/choir is cancelled, the day will be replaced by a new date.

You can pay courses and choirs in instalments, if this is stated in the given product Registration is binding.

If you cancel your participation within five days before the start of the course, you will be invoiced an administration fee of 5% of the course price.

If you want to cancel less than five days before the start of the course, you have the following options: You can send someone other than yourself, or you can exchange your course fee for one of our other services. When there are five days or less until the start of the course, you can no longer get the money back. The same rules apply to all courses.

Booking a solo singing session is binding. You can change your time up to 24 hours before your appointment. After the end of the session, an invoice will be issued with reference to bank transfer and no money will be returned. You yourself are responsible for having a well-functioning telephone/internet connection for Skype/Facetime/Zoom teaching or for showing up at the agreed time.

All texts in the Good Vibes project and the realizations participants may discover regarding the Sing Alive Model are intended solely for inspiration and the participant himself has complete responsibility for how the inspiration and realizations are managed.

These terms and conditions have been drawn up in Danish. However, Sing Alive by Henriette Engelhart is free to choose whether all other communication (both oral and written), including teaching material and language, should be in Danish or English.

Law and law: Disputes between Sing Alive by Henriette Engelhart and the buyer must be settled according to Danish law at the Court of Bornholm as the first instance.